Frequently Asked Questions

Are kids allowed?

As our wedding will be hosted at an adult-only resort, we wanted to let you know that the celebration will be an adult-only affair. We appreciate your understanding and hope that this will allow you to relax and enjoy the festivities without any additional worries.

What do I wear?

The dress code for each event will be detailed on the itinerary under the event name.

May I bring a guest?

To keep this special occasion intimate and meaningful, we’ve decided to limit our guest list to those who are closest to us, We are unable to accommodate additional guests beyond those listed on the invitation. We truly appreciate your understanding.

What should I do if I can't make it?

We are so sad you cannot make it and your presence will be missed. We kindly request that if you are unable to attend, please let us know as soon as possible. Your timely response will greatly assist us in making necessary arrangements and ensure that we can accommodate everyone comfortably.

What days should we book for our stay?

Please feel free to arrive and depart at your convenience. We understand that this is also a vacation for you, so come and go as you please. Many of our guests are planning to arrive on Wednesday (5/7) or Thursday (5/8) and leave on Sunday (5/11) or Monday (5/12) but you are welcome to adjust your travel plans to fit your schedule. The main activities are taking place 5/8 and 5/9.

What airport do I fly into and how do I get to the resort?

We recommend flying into the Cancun International Airport. This is only 30 min away from the resort. We wanted to inform you that, due to varying flight schedules and arrival times, we will not be providing transportation to and from the airport for our wedding. To ensure a smooth and cost-effective experience, we recommend scheduling your transportation in advance.

You can arrange your airport transfers through Destify when you book your room. This will help you avoid higher costs and ensure that you have reliable transportation upon arrival.

Will I need a passport?

Yes! You will need your passport. please remember to check the expiration date on your passport and make sure it is valid for the duration of your trip. If you need to renew your passport, we recommend doing so as soon as possible to avoid any last-minute issues. We have provided the link with the most updated passport information below.

https://travel.state.gov/content/travel/en/passports.html

What is the difference between the preferred club suites and the regular suites?

In essence, the Preferred Club at Secrets Maroma Beach offers a more exclusive and luxurious experience with additional perks and personalized service, while regular suites still provide a high standard of comfort and luxury without the extra exclusivities of the Preferred Club.

After some personal research, we wanted to share that the Preferred Club, while offering some additional perks, may not be significantly different from the regular suites for most guests. The primary advantage seems to be the upgraded views and access to exclusive areas.

If you’re considering whether to book a Preferred Club suite, it’s worth noting that the regular suites provide excellent comfort and luxury without the additional cost of the Preferred Club.

Ultimately, the choice depends on what you value most in your stay. If an extra spectacular view or exclusive access is important to you, the Preferred Club could be a great option. Otherwise, the regular suites offer a wonderful experience at a better value.